We are Dedicated and Hardworking real estate professionals, committed to delivering exceptional service in Brisbane. Our Promise to clients is to reply within 24 hours of receiving an email, text message, or phone call.
Our agency offers top-tier real estate services in Brisbane’s Western Suburbs. Tom Takahashi, our award-winning agent, received the prestigious the Agent of the Year awards 2023 from RateMyAgent
Our property management policy is simple: 'We Manage Your Property Like We Own.' We focus on understanding 'Genba,' a Japanese term meaning 'the actual place.' We frequently visit your investment property, ensuring we stay informed about tenants, maintenance, and market trends, providing sound advice and cost-effective services.
As proud members of Raine & Horne, we continuously enhance our knowledge and skills while leveraging the strong Raine & Horne brand to benefit our clients
This is some example why our clinets changed to our property management services
Problem: (1)Too many call out fee from tradies and Property Maintenance costs is too high (2)The previous property manager do not have knowledge of maintenance and do not check any maintenance issues by themselves and they are just email messenger
Reason to change: Centenary Approach always visit the property and check the maintenance requests first and report to the solution to the owners and often repair the problem by themselves with cheaper rate
Problem: Low quality routine inspection. When the owner came for the inspection and there were so many damages and strong tobacco smells but not reported to the owners and very slow reply from the property manager
Reason to change: Centenary Approach’s response are fast and good & easy communicator. The routine inspection report and email has points and give the good solutions so it is easy to make decision
Problem: The drain of air conditioner is blocked and the property manager ask the owner to replace a new air conditioner and the owner found out it is fixable after the conversation with Tom, The property manager believed their contractors too much as they do not have enough knowledge and did not go to the property with tradies
Reason to change: The previous property manager organized their contractor to fix the problem but could not solve the problem and the owners have to replace the whole brand-new air conditioner. Centenary Approach has explained another way to fix this problem and the owner understand that Centenary Approach has a lot of knowledge to save the money. We often go to our client’s property with tradie to understand it
We’ve helped many investors and tenants just like you with our property management services.
Read some of our many five-star reviews to find out!
EXCELLENT Based on 80 reviews K Kei2024-10-10Trustindex verifies that the original source of the review is Google. Amazing friendly property manager. You can't beat it! Tom really cares about their tenants on a personal level, and goes above and beyond. Communication is 5* and always professional and prompt, with the best a part warm friendship. I'm grateful for Tom, He really is the best!🙏 Dr Osben Oji2024-10-02Trustindex verifies that the original source of the review is Google. I have known Tom for several years now. He is a man diligent with his work. He was very helpful to me with a seamless process of moving to Queensland. His honesty, dedication and timely response along with his ability to rise up to the occasion each time his attention was required for assistance with any task, I believe make him outstanding in the real estate space. He is not difficult to work with at all. Julie Truscott2024-09-30Trustindex verifies that the original source of the review is Google. Tom Takahashi does an excellent job as Property Manager of Centenary Approach. We have found him to be personable, conscientious and very reliable. Tom has the interest of both the owners and tenants as his priority and is quick to respond to requests for maintenance attention or additional information regarding an issue. We are extremely pleased with his thorough approach, responding to jobs as they come in as well as the regular schedule of maintenance that he follows across the properties within the complex. Julie, Brian Truscott Marissa Clarke2024-09-24Trustindex verifies that the original source of the review is Google. Excellent experience with this property manager in Darra. Professional, informative and responsive ensuring a smooth process. Highly recommend! narim2024-09-23Trustindex verifies that the original source of the review is Google. I've had a great experience with Tom and their team,Centenary Approach. They helped me find and rent the perfect property, and have been professional, responsive, and efficient in handling any issues or questions along the way. Their attention to detail and commitment to excellent service really stand out. Highly recommend! Ram Devarakonda2024-09-20Trustindex verifies that the original source of the review is Google. I feel very fortunate to have Tom as our property manager - he’s incredibly friendly, helpful and professional. He is very diligent and timely with his communication, which is always appreciated. Tom never considers any issue too big or too small, and he’s always there with a big smile. We are very happy with the way Centenary Approach is managed and the credit goes to Tom’s laudable efforts. Ashutosh Mehta2024-09-18Trustindex verifies that the original source of the review is Google. Tom is an excellent property manager and caretaker. He has been very fair, caring and prompt with his service. If I happen to buy or rent - I would like Tom to be my Property Manager in either of the case. Regards, Ash Shaun Kiernan2024-09-15Trustindex verifies that the original source of the review is Google. Over the years that Tom has been managing our investment property he has always taken a balanced and fair approach in dealing with us as owners and our tenants. He ensures that the property is well maintained, he addresses minor maintenance issues, consults on more significance maintenance issues and ensure repairs are executed to a high standard as well as ensures that annual maintenance items are completed. He provides timely communication on the property, the complex, the market and any changes to legislation. Nobu Nomura2024-09-15Trustindex verifies that the original source of the review is Google. Centenary Approach is truly exceptional! From the moment we engaged their services, everything has been effortless and stress-free. Their team is not only professional but incredibly understanding and easy to work with. We are deeply grateful for all the hard work they do behind the scenes, ensuring everything runs smoothly. Special thanks to Tom, who made the entire process seamless from the very first contact. We couldn’t imagine trusting our property management needs to anyone else. Highly recommend! A S2024-09-15Trustindex verifies that the original source of the review is Google. Tom has been managing our property for the last two years. It has been a pleasure to work with Tom. He has provided excellent customer service to us and has always been very professional. He is extremely organised, prompt, transparent and reliable. I highly recommend Tom and Centenary Approach for the property management services.
If you are not satisfied with Centenary Approach within the first 3 months, we will refund 100% of the management fees already paid.
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